Support
Get help with Lineman
Something not working, or a question the docs don't answer? Here's how to reach us, and where to find the quickest answers yourself.
Contact the team
- 1Start a support request from your Lineman dashboard. It reaches the same inbox as email, with your account details already attached, so we have the context to help.
- 2Prefer email? Write to support@lineman.io from the address on your account, and include as much of the detail below as you can.
What to include
The more of this you can give us up front, the faster we can help:
- The email address on your account, plus your company or workspace name.
- What you were trying to do, and what happened instead, with the exact steps if you have them.
- Any error message, request ID, or a screenshot. If it's about a specific figure, tell us the date range and where you saw it.
What to expect
We read every message and reply as quickly as we can. Urgent, billing, and account-security issues jump the queue.
Try these first
Many questions have a faster answer than waiting for a reply:
Last updated: July 2026